Privacy policy

Privacy Policy — Array Sounds LLC
Covering arraysounds.com and soundtrackloops.com
Last updated: July 20, 2026

Array Sounds LLC ("Array Sounds," "Soundtrack Loops," "we," "us," or "our") operates arraysounds.com and soundtrackloops.com, including all related content, tools, products, and services. Our products include digital software (such as Batch Array and Double Scoop), sample packs, loop libraries, preset packs, and related digital audio content. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our websites, make a purchase, download our software, or otherwise interact with us.

By using our websites or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

What We Collect

We collect the following types of information depending on how you interact with us:

Information you provide directly:
— Name, email address, and billing information when you make a purchase
— Account information if you create an account on our websites
— Communications you send to us, including support requests and feedback
— Survey or beta test responses, if you choose to participate

Information collected automatically:
— Device information such as browser type, operating system, and screen resolution
— IP address and approximate geographic location
— Pages visited, time spent on pages, and navigation patterns on our websites
— Cookies and similar tracking technologies (see "Cookies" section below)

Information related to software licensing:
— When you activate Array Sounds software (such as Batch Array), a machine identifier is generated locally on your device from non-personally-identifiable system attributes (hostname, operating system, and architecture). This identifier is stored locally on your machine and is used solely to validate your software license offline. We do not transmit, collect, or store this machine identifier on our servers.

Information collected by Shopify:
— Our online stores are hosted by Shopify. Shopify collects information about your visit and purchase activity in accordance with Shopify's Privacy Policy. We recommend reviewing their policy for details on data they collect independently.

How We Use Your Information

We use your personal information for the following purposes:

— Order fulfillment: To process purchases, deliver digital downloads, and send activation keys
— Customer support: To respond to your questions, troubleshoot issues, and provide technical assistance
— Product improvement: To understand how our products are used and identify areas for improvement
— Communications: To send order confirmations, product updates, and — with your consent — promotional emails about new products, preset packs, or discounts
— Security: To detect and prevent fraud, unauthorized access, and abuse of our services
— Legal compliance: To comply with applicable laws, regulations, and legal processes

What We Do Not Do

— We do not sell your personal information to third parties
— We do not share your data with advertisers for targeted advertising purposes
— We do not collect audio content, project files, or any data from within our software applications — your creative work is yours and stays on your machine
— We do not use your data to train AI models
— We do not require an internet connection for our desktop software after initial activation

How We Share Your Information

We may share your information only in the following circumstances:

— Shopify: Our e-commerce platform, which processes orders and payments on our behalf
— Payment processors: To process credit card and PayPal transactions securely — we never see or store your full payment card details
— Email service providers: To send transactional and promotional emails on our behalf
— Legal requirements: When required by law, court order, or government request
— Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Cookies

Our websites use cookies and similar technologies to provide core functionality, remember your preferences, and understand how visitors use our sites. These include:

— Essential cookies: Required for the website and checkout to function properly
— Analytics cookies: Help us understand traffic patterns and improve our websites
— Marketing cookies: Used only if you opt in to receive promotional content

You can control cookies through your browser settings. Disabling cookies may affect some website functionality, but will not affect your ability to use our software products.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill orders, and comply with legal obligations. Specifically:

— Purchase records: Retained for the duration required by tax and accounting laws (typically 7 years)
— Account information: Retained until you request account deletion
— Support communications: Retained for up to 3 years to maintain service quality
— Marketing preferences: Retained until you unsubscribe or request removal

Your Rights

Depending on where you live, you may have some or all of the following rights:

— Access: Request a copy of the personal information we hold about you
— Correction: Request that we correct inaccurate information
— Deletion: Request that we delete your personal information
— Portability: Request a copy of your data in a portable format
— Opt out: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
— Withdraw consent: Where processing is based on consent, withdraw that consent at any time

To exercise any of these rights, email us at hello@arraysounds.com. We will respond within 30 days.

European Union and UK Residents

If you are located in the European Economic Area or United Kingdom, we process your personal information based on legitimate interests (providing and improving our services), contractual necessity (fulfilling your orders), your consent (marketing communications), and legal obligations. You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

Where we transfer personal data outside the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, request its deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at hello@arraysounds.com.

Children

Our websites and products are not intended for children under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Third-Party Links

Our websites may contain links to third-party websites, including SoundtrackLoops.com, social media platforms, YouTube, and other services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and avoid sharing your account credentials.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our websites or products after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Array Sounds LLC
Email: hello@arraysounds.com
Web: arraysounds.com · soundtrackloops.com