Questions? Bugs?We’re here.
Whether it’s a support question, a feature request, or you just want to say hello, we read every message.
A real human replies, usually within a business day
Support
What can we help with?
Activation keys
Include your order number and the email you bought with, and we’ll get you sorted fast.
Orders + serials
Bug reports
Tell us what you did, what happened, and whether you’re on Mac or Windows. Screenshots help.
We fix what we use
Feature requests
Every feature we ship started as a problem in a session. Tell us about yours.
We read them all
General questions
Not sure which tool fits? Ask. We’ll point you to the right one.
Before you buy
Write to us
One inbox. Real replies.
What to include
The more we know, the faster we can help.
- Your order number, if it’s about a purchase
- The app you’re using, and its version
- Mac or Windows
- What you expected, and what happened instead
Talk to a real human.
Bug, feature request, install question, hardware target you want added: write to us. We read every email and reply personally, usually within a business day.